Streamm4u's Privacy Policy – Your Data Is Our Responsibility

01 Introduction & Scope

Streamm4u (referred to herein as "we", "the platform", or "the site") places the highest importance on your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.

This privacy policy applies to the streamm4u website, mobile application, and all our digital services. By using our platform, you agree to the terms of this privacy policy.

• This policy applies to all registered and unregistered users.
• Our privacy policy is aligned with international data protection regulations.
• We will notify you in advance of any changes.
• This policy is written in Bengali and that version is considered final.

02 What Data We Collect

Streamm4u collects various types of information that are essential for improving our services and keeping your account secure. A full list of the data we collect is provided below.

Without this information, streamm4u cannot provide you with a safe and quality service. That said, we never collect more data than what is strictly necessary.

03 How We Collect Information

Streamm4u collects your information through several methods. You should have a clear understanding of each one.

Information Provided Directly by You:

• Information you provide when filling out the registration form.
• Documents uploaded for KYC verification.
• Information provided when contacting customer support.
• Financial details provided during deposits or withdrawals.

Automatically Collected Information:

• Information collected via cookies and local storage while you browse the site.
• Technical details about your device, operating system, and browser.
• IP address and approximate geographic location.
• Activity logs and session data from your time on the site.

04 Purpose of Data Use

Streamm4u uses the information we collect solely for the specific purposes outlined below. We never use your data for anything beyond those stated purposes.

• Account Management & Verification: Verifying your identity, securing your account, and completing the KYC process.
• Financial Transaction Processing: Processing deposits and withdrawals, and maintaining transaction history.
• Providing Customer Support: To address your questions, complaints, or issues and to stay in touch with you.
• Fraud & Scam Prevention: Detecting suspicious activity, preventing the creation of multiple accounts, and ensuring platform security.
• Service Personalization: To provide recommendations, promotions, and offers tailored to your gaming preferences.
• Legal Compliance: Providing required information to the relevant authorities.
• Platform Development: To analyze user behavior and improve the site's experience and performance.

We always ensure there is a legal basis before using your data — whether that's your consent, a contractual requirement, or a legal obligation.

05 Data Sharing & Disclosure

Streamm4u never sells your personal information. However, in limited circumstances, certain data may be shared with specific third parties.

Parties with whom information may be shared:

• Payment Provider: Information required solely to process transactions with Mobile Pay, Nagad, Rocket, and bank transfers.
• Game Provider: Only the minimum data required to operate the game — your identity is never disclosed.
• KYC/AML Service Provider: Government-approved entities for identity verification and anti-money laundering compliance.
• Law Enforcement Agencies: Based on a legal directive or court order.
• IT Security Partners: For preventing cyberattacks and conducting security audits.

06 Cookies & Tracking Technologies

Streamm4u uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Used to maintain login sessions and ensure security. Disabling these cookies will prevent the site from functioning properly.
• Functional Cookies: To remember your preferences, language, and settings.
• Analytics Cookies: To understand which pages are most visited — fully anonymized.
• Marketing Cookies: To show you relevant offers based on your interests. You can turn these off at any time.

You can delete or block cookies at any time from your browser settings. However, disabling essential cookies may prevent certain features from working properly.

07 Data Retention & Deletion

Streamm4u retains your personal information only for as long as it is necessary or required by law.

After account closure, any data not required to be retained for legal obligations will be permanently deleted within 30 days.

08 Your Data Rights

Streamm4u respects your data rights. You have the following rights, which you can exercise at any time.

• Right to Access: The right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: The right to request correction or update of any inaccurate or outdated information we hold about you.
• Right to Erasure: The right to request deletion of your personal data under certain circumstances.
• Right to Restrict Processing: The right to request restriction of how your data is used in certain circumstances.
• Right to Data Portability: The right to receive your data in a machine-readable format.
• Right to Object: The right to object to your data being used for marketing purposes.
• Right to Withdraw Consent: The right to withdraw previously given consent at any time.

To exercise these rights, support@streamm4u.betto email us. We will respond to your request within 30 days.

09 Children's Privacy

Streamm4u is a platform strictly intended for users aged 18 and above. We never knowingly collect personal information from minors.

If you believe a minor is using our platform, please immediately support@streamm4u.betReport to.

10 Security Measures

Streamm4u uses industry-leading security technology to protect your data. Our multi-layered security framework keeps your information safe at all times.

• 256-bit SSL/TLS Encryption: All data transfers are completed through encrypted channels.
• Database Encryption: All stored sensitive data is kept in an encrypted state.
• Two-Factor Authentication (2FA): An extra layer of verification to keep your login secure.
• Firewall & DDoS Protection: Keeping servers protected against external attacks.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• 24/7 Monitoring: A system that instantly detects unusual activity.

Keep in mind, however, that no system on the internet is 100% impenetrable. You should also use a strong password and never share your login credentials with anyone.

11 Changes to the Privacy Policy

Streamm4u may update this privacy policy from time to time. Changes may be necessary due to legal updates, new service launches, or security improvements.

• For significant changes, we will send a notice to your registered email at least 14 days in advance.
• The date of each version will be noted at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the changes, you may contact us at support@streamm4u.bet to request account closure.

12 Contact Us

Contact us for any privacy-related questions, concerns, or requests. Our dedicated privacy team is ready to assist you.